We are ViewVo Limited, a limited company registered in England and Wales with a registered company number of 489985504and a registered address at 6 Queen’s Ride, London, UK, SW13 0JB, the United Kingdom (hereafter “ViewVo”, “we” or “us”). These terms (the ‘Online Terms’) set out the terms between you and us when you access and use our platform at www.viewvo.com(the “Platform”).
1.1. The Platform enables its users (hereafter ‘you’) to identify high quality work experience opportunities on a short term basis for a small fee (each a ‘Shadowing Opportunity’). The Platform enables individuals (‘Customers’) to contact and secure Shadowing Opportunities from ViewVo’s range of professional providers (‘Providers’). Whether you are a Customer or a Provider, these Online Terms apply.
1.2. We may update these Online Terms from time to time. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Platform. The changes will apply to the use of the Platform immediately after we have given notice. Your continued use of the Platform indicates your agreement to be bound by the revised Online Terms.
2.1. These Online Terms take effect from the date you first register an account to use the Platform (an ‘Account’) and shall apply when you use the Platform.
2.2. By setting up an Account, and clicking to agree to these Online Terms you shall be deemed to have accepted these Online Terms in full. We shall then confirm by email that your Account has been set up. You may not have an Account if you do not accept these Online Terms.
2.3. By setting up an Account, you promise to ViewVo that:
2.4. By setting up an Account and using it as a Provider, you warrant that you are able to offer Shadowing Opportunities on behalf of the organisation which you work for and that you have the authority to enter into the Provider Terms (set out at Annex 1 to these Online Terms) on behalf of such an organisation with Customers.
3.2. If you are a Customer, the Confidentiality Policy www.ViewVo.com/confidentiality and Non-Compete Agreement www.ViewVo.com/restrictions shall be deemed to form part of the Provider Terms if you agree to undertake a Shadowing Opportunity.
4.1. Customers may agree to Shadowing Opportunities in three steps:
4.2. The Provider acknowledges that by proposing dates for a Shadow Opportunity to a Customer the Provider is making an offer to the Customer (to provide a Shadow Opportunity). If the Customer accepts the offer on the Platform and pays the Price or Donation, the Provider and the Customer shall be deemed to have entered into a binding contract on the ‘Provider Terms’. ViewVo is not a party to any contract between the Provider and the Customer.
4.3. ViewVo shall send a confirmation email to the Provider and the Customer confirming the agreement of each Shadowing Opportunity.
4.4. The Provider promises that each Shadow Opportunity offered on the Platform shall:
5.1. The Customer shall pay the Price or, if applicable the Donation, using the facility on the Platform for payment.
5.2. Except in respect of a Donation as set forth in paragraph 6 below, subject to payment in full of the Price by the Customer, the Provider shall be paid the Price less the ViewVo Fee (being the greater of £60 or 25% of the Price).
5.3. The Provider shall be responsible for accounting to the tax authorities for any sales taxes (including VAT) which arise out of any payment made to it under these Online Terms. A Charity shall be responsible for accounting to the tax authorities for any sales taxes (including VAT) which arise out of any Donations made to it under these Online Terms.
5.4. If the Provider Terms in relation to the provision of the Shadowing Opportunity is cancelled, for whatever reason including under the statutory right of cancellation at paragraph 13(c) of the Provider Terms, the Provider shall be responsible for all refunds which the Provider is liable to pay. Provider shall notify ViewVo in the event of any such cancellation and ViewVo shall refund the ViewVo Fee to Provider. Provider shall be responsible for refunding the full amount to Customer following its receipt of the ViewVo Fee.
5.5. You acknowledge that ViewVo merely provides a platform and that it is not a payment provider or a ‘merchant’ for payment. Instead, payment services are provided by a payment provider integrated into the Platform. ViewVo is not a party to any agreement between you and the payment provider and is not liable for any claim or liability in relation to payment provision services. You may be bound by the payment provider’s terms which may be different to these Online Terms. Payment providers may decide whether you are suitable to use their services and ViewVo is not liable for such decisions.
6.1. You acknowledge that ViewVo may make changes to the Platform, and you are obliged to use the most recent version of the Platform. ViewVo is not obliged to, nor shall ViewVo, provide or support older versions of the Platform.
6.2. Each Account is for personal use only. You are not permitted to share your username and password with any other person nor with multiple users on a network. You are not permitted to make enquiries or arrange Shadow Opportunities on behalf of any other person. You shall maintain the confidentiality of your login names and passwords and take reasonable precautions to maintain their security, and to prevent any unauthorised access to, the Platform:
6.3. We offer the opportunity to purchase gift vouchers on the Platform (a “Gift”) via our “Give a Gift” feature on the Platform. If an individual purchases a gift voucher (a “Giver”), then that individual is responsible for e-mailing the gift voucher to the recipient (an intended Customer). That Customer, following creation of an Account to become a Customer in accordance with these Online Terms, shall be entitled to redeem the gift voucher against the Price using the facility on the Platform to either pay the Price in full using the gift voucher or, if necessary, pay the remaining balance following gift voucher redemption. A Giver shall not be entitled to make enquiries or arrange Shadow Opportunities on a Customer’s behalf, the Customer shall remain responsible for such actions and creating an Account under these Online Terms.
6.4. The Provider may elect to offer a Shadow Opportunity for free in return for requiring the Customer to pay a donation to one of the charities or good causes (a “Charity”) available on the Platform. If the Charity is not currently listed, the Provider may nominate a new Charity to which it wishes the Customer to donate, and ViewVo shall contact such Charity in relation to its inclusion on the Platform. ViewVo cannot guarantee that the Charity will accept ViewVo’s offer and the Provider may then have to select an alternative Charity. Following the Provider’s selection of a Charity, when agreeing to a Shadow Opportunity in accordance with these Online Terms, a Customer will not be required to pay the Price for such Shadow Opportunity. The Customer must instead pay the required donation amount to a Charity (a “Donation”). Whilst ViewVo shall use commercially reasonable endeavours to ensure that a Customer selects the Charity nominated by the Provider, ViewVo cannot guarantee that the Customer will pay the Donation to such nominated Charity. ViewVo accepts no liability as a result of Customer failing to select a Provider’s chosen Charity for receipt of a Donation.
6.5. In relation to our Platform or its content, you shall not:
6.6. ViewVo shall use its reasonable endeavours to:
7.1. Providers acknowledge that Customers may leave feedback and a star rating for each Shadow Opportunity. Providers shall be sent email notification of any feedback that is left which relates to a Shadowing Opportunity they provided. Providers consent to the publication of such feedback even though it may be critical. Providers release ViewVo from any liability arising as a result of any such feedback.
7.2. Customers agree that feedback must be an honest reflection of the Customer’s true opinion of the Shadowing Opportunity and of the Provider.
7.3. Providers acknowledge that ViewVo does not monitor, check or edit such feedback, which shall be available for viewing on the Platform.
7.4. If Providers have any complaints in relation to feedback which relates to them they should contact us by email to admin@ViewVo.com with the heading “FEEDBACK ISSUE”.
8.1. The Platform includes an online messaging facility which allows Customers to communicate with Providers. The main purpose of this facility is to enable the Customer and the Providers to agree the date of any Shadowing Opportunity. It also provides the Customer with the opportunity to ask the Provider any queries in relation to the Shadowing Opportunity.
8.2. You agree not to use the online messaging facility:
9.1. Both you and ViewVo warrant to the other that:
9.2. The express terms of these Online Terms are in place of all warranties, representations, conditions, terms, undertakings and obligations which, but for this paragraph 9.2, would be implied or incorporated into these Online Terms, or any collateral agreement, by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.
9.3. We make no promise that the Platform will meet your requirements. We cannot guarantee that the Platform will be fault-free. If a fault occurs with the Platform you should report it to admin@ViewVo.com and we will attempt to correct the fault. Your access to the Platform may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.
9.4. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You shall ensure that you have suitable computer hardware, software and internet connection in order to access and use the Platform. You should use your own virus protection software.
9.5. ViewVo does not endorse any specific Provider or Customer. We do not vet Providers or Customers in a detailed way, although we encourage Customers to leave feedback in relation to their Shadow Opportunities and ask Providers and Customers to make the promises contained within these Online Terms.
9.6. The Platform may contain links to other websites or material that are beyond our control. We are not responsible for the content on any third party website. The Platform may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Platform complies with applicable laws and industry codes of practice. We are not liable to you for any error or inaccuracy in advertising and sponsorship materials or for any loss of any kind which you suffer as a result of such advertising or sponsorship.
10.1. The Platform and its content (including all articles, photographs, images, text, fonts and designs) is owned by us and our licensors (unless indicated otherwise) and is protected by copyright, trade marks (both registered and unregistered), database rights, design rights and other intellectual property rights.
10.2. ViewVo hereby grants you a non-exclusive, non-transferable, licence to access the Platform and to use the Platform to browse (as a Customer) and offer (as a Provider) Shadowing Opportunities. Your use of the Platform is subject at all times to your compliance with these Online Terms. You may view, retrieve and display the content of the Platform on a computer screen or other device which connects to the internet or print one copy of such content for your own personal, non-commercial use, provided you;
10.3. Any material you send or post to the Platform shall be considered neither confidential nor proprietary. We shall have no obligations with respect to such material and shall be free to host, display and otherwise use such material for any purpose anywhere in the world, including with respect to advertising or promoting our services and our Platform on social media.
11.1. Nothing in these Online Terms excludes or limits liability for: (a) death or personal injury caused by our negligence; (b) fraudulent misrepresentation; or (c) any other loss or damage for which liability cannot be limited or excluded by law.
11.2. Subject to paragraph 11.1, weare not liable to you in contract, tort (including negligence or breach of statutory duty, misrepresentation or otherwise) or any other common law or statutory cause of action for any loss or damagesarising out of or in connection with:
i. any errors or omissions made by you in relation to its use of the Platform;
ii. use of the Platform in a manner contrary to the instructions given by us;
iii. use of the Platform after notice of any alleged or actual infringement from any appropriate authority;
i. your relationship or any correspondence with any Provider;
ii. any Shadowing Opportunity which you undertake including the content of any Shadowing Opportunity, any activity which you undertake during your Shadowing Opportunity and any treatment of you by the Provider during your Shadowing Opportunity;
iii. any reliance you place on Provider with respect to any statements, actions or other advice obtained during the course of your Shadowing Opportunity. You acknowledge and agree that any subsequent actions that you take as a result of your Shadowing Opportunity are independent from the Provider’s business and that the Shadowing Opportunity is an opportunity to obtain work experience on a short term basis, and should not be relied upon by you as to the validity or likelihood of success with respect to any actions you take following such Shadowing Opportunity; nor
iv. for compliance by the Provider with the terms of any Provider Terms to which you are a party.
i. does not comply with his or her obligations under the Provider Terms;
ii. does not have the suitable skills, qualifications and experience to perform any tasks required of them as part of their Shadow Opportunity;
iii. does not have the right to work in the UK, any underlying medical condition, criminal convictions or lack of any specific qualifications; and
iv. causes any other loss or damage of any sort arises out of or in connection with its Shadowing Opportunity;
11.3. Subject to paragraph 11.1, weare not liable to you in contract, tort (including negligence or breach of statutory duty, misrepresentation or otherwise) or any other common law or statutory cause of action for any loss or damageswhich are indirect, incidental, special, punitive, or consequential.
11.4. Subject to paragraph 11.1, while we try to ensure that content on the Platform is correct, reputable and of high quality, we give no representation or warranty, whether express or implied in relation to the content and as to whether the content is accurate complete or current. We shall not be liable for any reliance placed on any of the content on the Platform by you or any third party.
11.5. Subject to paragraph 11.1, our liability to you in contract, tort (including negligence or breach of statutory duty, misrepresentation or otherwise) or for any other common law or statutory cause of action or otherwise arising by reason of or in connection with these Online Terms shall be limited to the monies paid by you using the Platform in the 12 month period prior to the date of breach under the Statement of Work under which the relevant breach occurred.
11.6. We shall not be responsible for any breach of these Online Terms caused by circumstances beyond our reasonable control.
11.7. You acknowledge that the above exclusions and limitation of liability are reasonable given the nature of the Platform.
12.1. We may suspend your Account (or any part of your access to the Platform) at any time if in our reasonable opinion:
12.2. In order to facilitate a suspension of the Service, we may, without any liability to you, disable your password, Account and access to all or part of the Platform. We are under no obligation to provide any or all of the Platform until the circumstances at paragraph 12.1 are resolved to our satisfaction.
12.3. Exercise of any right of suspension under this paragraph 12.1 does not waive any right of termination which ViewVo may have.
13.1. The “Term” is the period for which, subject to paragraph 13.5, these Online Terms are in force. The Term shall commence on the date from which your Account is first activated and you agree to these Online Terms and shall continue until terminated by either you or ViewVo under this paragraph 13.
13.2. ViewVo may terminate these Online Terms at any time if, without prejudice to any other remedies it may have, you have breached or are likely to breach these Online Terms. You may be barred from the Platform and we make take steps to prevent you from using it.
13.3. You may terminate these Online Terms by closing your Account at any time using the facility on the Platform.
13.4. The termination of your Account, for whatever reason shall:
14.1. Notices: All notices given under or in connection with these Online Terms to you shall be in writing and shall be sent to the email address you provided. All notices to us given under or in connection with these Online Terms to you shall be in writing and shall be sent to the email address you provided when your Account was opened (or as amended). Any such notice shall be delivered by email, and shall be deemed to have been served when successfully despatched in full.
14.2. Assignment and Subcontracting: You may not assign, sub-license, transfer or charge any of your rights or obligations under these Online Terms. ViewVo may sub-contract any of its obligations under these Online Terms.
14.3. Independent Contractors: Nothing in these Online Terms shall render it an agent or partner of the Provider or ViewVo shall not hold itself out as such. ViewVo shall not have any right or power to bind the Provider to any obligation.
14.4. Entire Agreement: These Online Terms constitutes the entire understanding between you and ViewVo concerning the subject matter hereof. You acknowledge and agree that in entering into these Online Terms you have not relied on any representation or warranty or undertaking other than those expressly set out in these Online Terms and, except in relation to any liability for fraudulent misrepresentation, you shall not be under any liability or shall have any remedy in respect of misrepresentation or untrue statement.
14.5. No Waiver: No failure or delay by ViewVo in exercising any right or remedy provided under these Online Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
14.6. Severability: Each provision of these Online Terms shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of these Online Terms and the remainder of the provision in question shall continue in full force and effect.
14.7. Third Party Rights:
14.8. Interpretation: References to paragraphs are references to the relevant paragraph in these Online Terms. Words denoting the singular include the plural and vice versa and words of any one gender include reference to both genders. References to a “person” include natural persons, corporations, companies, firms, associations and organisations. References to “including” and “include” shall be construed as illustrative and deemed to mean respectively “including without limitation” and “include without limitation”. References in these Online Terms to any statute, statutory provision or regulation includes a reference to: (i) that statute, statutory provision or regulations as from time to time amended, extended, re-enacted or consolidated whether before or after the date of these Online Terms; and (ii) all statutory instruments or orders made pursuant to it.
15.1. These Online Terms and any dispute arising out of or in connection with these Online Terms and your use of the Platform shall be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to commence court proceedings, you must do so in the courts of England and Wales.
15.2. We make no promise that materials on the Platform are appropriate or available for use in locations outside the United Kingdom, and accessing the Platform from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Platform from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
If at any time you would like to contact us about your views or any enquiry relating to these Online Terms or ViewVo Limited more generally, you can do so at admin@ViewVo.com or write to us at ViewVo Limited, 6 Queens Ride, London, SW13 0JB.
These are the Provider Terms for shadowing opportunities (each a ‘Shadowing Opportunity’) arranged via ViewVo Limited (“ViewVo”). These Provider Terms may be updated from time to time by notification in writing. These Provider Terms form a contract between the ‘Customer’ (or ‘you’) and the ‘Provider’ and govern the legal relationship between the Provider and the Customer.
References to a ‘Paragraph’ means a reference to a numbered paragraph of these Provider Terms.